Training Certificate

Prolific Consultants FZE Certificate of Course Completion will be issued to all attendees.

Course Introduction

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Objective

By the end of this course, participants will be able to:

• Demonstrate and explain the skills and duties of a confident security officer

• Explain the relevant legislation/law that impacts the work of a security officer

• Explain the importance of emergency procedures within the workplace

• List the safety principles, procedures and policies which are required within the workplace

• Apply good communication, customer care and negotiating skills

• Apply searching, patrolling and scene preservation skills

• Describe the use of access and egress control within the security officer role

Suitable For

Security officers, managers, team leaders and other individuals who require the skills and duties to perform or manage security roles within the workplace.

Training Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences.  Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.

Very useful Course Materials will be given.

Course Content

Day One

Introduction to the duties and skills of a security officer

• Roles and responsibilities of a security officer

• Health and safety

• Awareness of the law

• Emergency procedures

• Fire safety

• Security procedures and policy

Day Two

Specific duties, skills and responsibilities of a security officer

• Crime prevention

• Access and egress control

• Patrolling

• Searching skills

• Surveillance

• Children, vulnerable people and disabled people safety

• Drugs awareness

• Counterterrorism

• Licensing

• Scene preservation

• Risk assessments

• Threat assessments

• Electronic and physical protection systems

• Crowd management and control

Day Three

Conflict management

• Communication skills

• Introduction to conflict management skills

• Emotional responses

• Preventing conflict situations

• Managing conflict situations

• Learning from conflict situations

Day Four

Physical intervention

• Physical barriers, lighting, protection, scanning equipment

• Medical considerations

• Legal considerations

• Law and self-defense (use of force)

• Disengagement skills

• Escorting skills

• Holding and positioning skills

• Walk drills

• Physical defense skills

Day Five

Writing reports and briefs

• Introduction to incident investigation

• Basic patrol reports

• Notebooks, logbooks, equipment registers and record keeping

Case Studies, Last Day Review, Discussions & Pre & Post Assessments will be carried out.