Training Certificate

Prolific Consultants FZE Certificate of Course Completion will be issued to all attendees.

Course Introduction

This is the one training course that every business professional should attend because it deals with the very essence of the real-life practical problems and risks faced by us all on a daily basis. Such problems have a significant impact on individual and organizational performance and so it is crucially important to be able to use the appropriate management tools to resolve them and avoid their repetition.

This stimulating and thought-provoking training course on Financial Risk, Root Cause Analysis & Problem Solving takes a very user-friendly approach to enable participants to identify various forms of risk, use root cause analysis to determine the source of resultant business problems, and then use the tools and techniques of the problem-solving process. The Instructor’s own commercial and industrial experience plus many other real-world business scenarios are shared throughout this exciting training course to reinforce the use of such tools and techniques.

This training course will highlight:

• Critical Thinking and Why it makes the difference
• The Various Types of Business Risk and Financial Risk
• Root Cause Analysis of Business Problems
• Problem-solving Tools and Techniques
• Practical Solutions to Resolve Business Problems

Course Objective

By the end of this training course, participants will have learned how to:

• Develop the essential skills needed to understand the various types of risk
• Analyse the choice of options available to deal with business risk and financial risk
• Identify the key factors to determine the real root causes of business problems
• Resolve business problems using the problem-solving process
• Develop a methodology to eliminate the repetition of business problems

Suitable For

The variety of risk and the levels of risk are both expanding on a daily basis and the resultant business problems therefore have an increasingly significant impact on organizational performance. Business professionals in every role and at every management level in the organization have a responsibility to ensure that their business skills toolbox includes the ability to identify such problems and to use the appropriate management tools that ensure that they are effectively resolved and are not repeated.

This training course has been developed to enable participants to meet that responsibility and is therefore suitable for a wide range of participants from companies, corporations and government organizations, and will greatly benefit business professionals and managers working in:

• General Management
• Sales and Marketing
• Finance and Accounting
• Planning and Budgeting
• Estimating and Costing
• Operations
• Facilities Management
• Engineering
• Procurement
• Logistics
• Project Management
• Exploration Management
• Asset Management
• Quality Management
• Human Resources
• Auditors and Internal Auditors
• Senior managers and other managers interested in managing financial risk and business risk, root cause analysis and the problem-solving process.

Training Methodology

A highly interactive combination of lectures and discussion sessions will be managed to maximize the amount and quality of information and knowledge transfer. The sessions will start by raising the most relevant questions, and motivate everybody find the right answers. You will also be encouraged to raise your own questions and to share in the development of the right answers using your own analysis and experiences.  Tests of multiple-choice type will be made available on daily basis to examine the effectiveness of delivering the course.

Very useful Course Materials will be given.

Course Content

DAY 1

Critical Thinking

• What is Critical Thinking?
• How to use Critical Thinking
• Why do we need to think critically?
• Resourceful Thinking
• The Habitual Criteria and Core Patterns of Critical Thinking
• Essential Patterns of more Advanced Critical Thinking

DAY 2

Risk

• What is Risk?
• Identification of the Different Types of Business Risk and Financial Risk
• The Risk-reward Decision Model
• The Four Choices Presented by Every Risk
• Risk Models
• Assurance vs. Insurance

DAY 3

Root Cause Analysis

• Definitions of Root Cause Analysis (RCA)
• Fundamental Elements of the Root Causes of Problems
• General Principles of Root Cause Analysis
• The Process of Implementing and Documenting an RCA-based Corrective Action
• Root Cause Analysis Techniques

DAY 4

Problem Solving

• The Theory of Constraints (TOC)
• The Deming Plan / Do / Check / Act (PDCA) Model
• Using the Problem-solving Worksheet
• The Nine-step Problem-solving Process Model
• The Twenty-one Step Problem-solving Process Model and its value
• Using the Tools and Techniques of the Problem-solving Process

DAY 5

Linking Critical Thinking with Risk and Root Cause Analysis to Resolve Business Problems

• Using the Problem-solving Process to Resolve Business Problems
• The Use of Critical Thinking in a Business Context
• The Practical Analysis of Business and Financial Risk
• Applying the Tools and Techniques of Root Cause Analysis
• Developing a Usable Problem-solving Approach to Generate Practical Solutions to Real-life Business Problem

Case Studies, Last Day Review, Discussions & Pre & Post Assessments will be carried out.